📺 Stream EntrepreneurTV for Free 📺

Study: Brands Simply Aren't Replying on Twitter If you manage a brand's Twitter account, chances are you're not interacting as much as you could be. And that's not a good thing.

By Kevin Allen

entrepreneur daily

This story originally appeared on PR Daily

If you manage a brand's Twitter account, chances are you're not interacting as much as you could be.

Simply Measured took a look at 98 of the top global brands on Twitter and found some eye-opening information.

From Mashable:

During the final three months of 2013, 98 of Interbrand's top 100 global brands tweeted at least once and the average company tweeted 12 times per day, according to data from Simply Measured, a social media analytics provider. However, the report also found that 54% of these Interbrand companies send less than one @-reply per day.

You know who uses the @reply function? Pizza Hut. The company accounted for more than 68,000 @replies--more than half of all the replies sent by the top brands.

According to the study, the majority of brands average around 10 tweets per day:

Study: Brands Simply Aren't Replying on Twitter

When it comes to engagement, it looks like the sweet spot is 750,000 to 1 million followers, which get the highest amount of engagement per post:

Study: Brands Simply Aren't Replying on Twitter

Still, the biggest reveal in the study was the lack of replies from brands. According to the study, "While top brands are dedicating resources to brand promotion, many aren't engaging with users in a one-on-one capacity,"

To receive a copy of the full report, click here.

#insert RSS here#

Kevin Allen is a contributor to PR Daily.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Side Hustle

He Started a Luxury Side Hustle at Age 13 — Now the Business Earns More Than $10 Million a Year: 'People Want to Help You When You're Young'

Michael Morgan, now the owner of Iconic Watch Company, always had a passion for "old things" — and he turned it into a lucrative venture.

Thought Leaders

It's the End of the Entrepreneurial Era As We Know It

With the rise of advanced technologies and AI, are we losing all sense of the independent business person and entrepreneur?

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Business News

McDonald's CFO Says 'Everybody's Fighting for Fewer Consumers' as Earnings Reports Show People Are Spending Less on Fast Food

Starbucks, Pizza Hut, KFC, and McDonald's all reported lower-than-expected sales this week.